Our office installed a coffee machine in the waiting room this week. I was not for this idea initially, because I’ve had some really bad coffee from these machines before, as well as bad experiences.
Anyone remember the old type machines that would drop the cup, then the coffee would dribble into it? Anyone remember the cup not dropping, but the coffee dribbled out anyway?
This machine is a quantum leap from those dark age machines.
It has a wide variety of coffee, from latte to cappacino. There’s chai tea (yum) and hot chocolate. It has a safety feature so kid’s can’t activate it accidentally and get burned. And my coffee cup fits in the niche just fine, so I don’t have to use a paper coffee cup. 😎
Though I’ll probably stick to plain ol’ coffee for the most part, the patients seem to love the variety. And that’s what it’s all about. Customer service. Oh, and it’s a totally free service, which makes it much nicer.